Hosting without the guesswork
Co-hosting is for hosts who want some of the operational load lifted without handing the property over. The listing stays in your name, you stay involved, and we take the parts that take up your evenings.
- The listing stays in your name
- We handle the admin for you
- Available anywhere in the UK
Tell us about your property
Send us the listing and any information you can share about your property, and we will get back to you to discuss this service further.
Prefer to talk first?
You can also send us a message or an email and we will come back to you that way.
WhatsApp
07788 615755
What co-hosting actually means
Co-hosting is an arrangement between a host and a co-host to share the operational roles involved in running a serviced accommodation, short-term or holiday let property, such as an Airbnb.
It sits between managing a property yourself and handing it over completely. Many hosts come to it because the admin has become too much to manage alone rather than because the property is not working. You keep your listing and the reviews you have already earned, and stay as involved as you want to be, with an experienced co-host alongside you.
At Urban Hideaways we offer both co-hosting and full management. Under co-hosting we typically take on guest communication, pricing, listing optimisation and marketing, though the split is not fixed. Some hosts keep the parts they enjoy, such as meeting guests on arrival, and hand over the rest. Tell us what you would like to keep and we will build an arrangement around it.
Who does what
This is the arrangement we offer most often, and the one that tends to work best on both sides because our systems and workflows are built around these roles. Everything that needs a person at the property stays local to you, which is exactly what lets us co-host anywhere in the UK. Under full management, in the areas we cover, we take those on as well. If you would prefer a different split, tell us what you had in mind and we will put a package together.
- Pricing, reviewed daily against live market data
- Guest communication from enquiry to review
- Listing creation, optimisation and platform management
- Marketing and multi-platform distribution
- Calendar synchronisation across every channel
- Cleaning and changeovers, arranged locally
- Linen, restocking and consumables
- Maintenance and repairs
- Keys, access and anything else at the property
- Principal contact during a guest's stay
Why we recommend leaving it to us
Pricing is the hardest part of a short let to get right, and it is often the difference between a strong year or an average one. It is not a number you set once. Demand shifts, changing seasons, the day of the week, local events and direct competitor pricing all influence the market rates.
We review and adjust pricing daily against market conditions. Rates rise when demand appears and come down enough to fill nights that would otherwise sit empty. We take out the guesswork.
Before onboarding we discuss your expectations and agree a suitable minimum nightly rate we will not go below.
When to consider if co-hosting is right for you
Co-hosting works when you have the time and the appetite to hold up your side of it. Changeovers have to happen on the day and to a standard, regardless of the day of the week. Linen has to be ready. A maintenance issue on Friday needs someone on it by Saturday.
If you are comfortable with the commitment, co-hosting is the option for you. Where it is not, full management will produce a better result for the property and a quieter life for you, and we would rather say so at the enquiry stage than watch reviews slide.
If you are unsure which side of that line you fall, that is a normal place to start. Tell us how the property operates at the moment and we will give you a straight recommendation.
Co-hosting is not limited to property location
Everything we take on under co-hosting can be done remotely. Pricing, guest communication, listings, marketing and calendars need data and attention rather than someone within driving distance.
That means we can co-host a property anywhere in the country. The feet on the ground work stays with you and your team
Asked and answered
Whose name is the listing in?
Yours. You remain the host, the account stays with you, and the reviews and rating accrue to you. We work inside your account rather than moving the property into ours.
Do I set the nightly price?
We recommend that pricing is managed by us. We monitor and adjust pricing daily by reviewing market data against the property’s performance. What you do set, with us, is a minimum rate we will not price below. We discuss your expectations before onboarding and agree that floor in writing.
Do you handle cleaning and maintenance?
Cleaning, linen, restocking and repairs usually stay with you under co-hosting, and full management is the option where we take those on. The split is not fixed, though. If you would like us to cover part of it, tell us what you need and we will look at putting a package together.
Do you co-host properties outside South Wales?
Yes. Co-hosting can be entirely remote, so we take on properties across the UK. Full management is currently limited to South Wales and nearby regions including South West England, because it needs to be within distance for our team to travel.
Can I move to full management later?
Yes, where the property is inside our full management area. Hosts can start with co-hosting and move across once they decide to move on from managing their property.
What does co-hosting cost?
Co-hosting is 10% of gross booking revenue compared to 15% for full management. No onboarding fee. No Retainer.
Not sure which one you need?
Tell us how the property runs at the moment and we will give you a straight recommendation.