Your Airbnb, run properly
Urban Hideaways manages premium Airbnb listings on behalf of hosts. From luxury apartments to boutique homes, our management services maximise your income while freeing up your time.
- Your existing listing moves across, reviews and rating intact
- Listed on Airbnb, Booking.com, Vrbo and our own direct site
- Rates reviewed daily against live local demand
- One clear statement every month
Tell us about the property
Send us the listing or the address and we will come back with an honest projection. No obligation.
Prefer to talk first?
You do not have to fill anything in. Send a message or an email and we will come back to you, even if it is only to say the property is not one for us.
WhatsApp
07788 615755
Full management of an Airbnb, start to finish
We run the property as a serviced accommodation, otherwise known as Airbnb, on your behalf completely hands free.
We can manage the listing you already have rather than creating a new one, so the reviews, the rating and the booking history stay exactly where they are, and Superhost status sits with your account rather than the property.
From there we market the property across multiple channels synchronised through a single calendar, to maximise your property’s visibility.
- Full management for a hands free service
- Your listing, reviews, rating and Superhost status stay with you
- Listed on Airbnb, Booking.com, Vrbo and our own direct site
From first message to first guest, in three steps
Projection and assessment
Fill out the projection form. We will build an income projection from local comparables and arrange to meet you at the property to assess its suitability.
Agreement and handover
Once we agree to work together, we will sign contracts and begin the onboarding process. We ensure the property is setup and ready to go – furnishing, photography, safety and compliance. We gather property details and put together the listings ready
Live and running
Pricing reviewed daily, guests handled from first enquiry to final review, changeovers run to a written checklist, and revenue, occupancy, costs and your payment itemised in one statement each month.
The whole operation, not the easy half
Guest communication, start to finish
Enquiries, screening, arrival instructions, questions during the stay and the review afterwards. 11pm phone calls come to our number, not yours.
Cleaning and changeovers
Our own team, working to a written checklist, with fresh linen and a photo record taken before each arrival.
Maintenance
Issues are categorised, costed and executed against a spend cap you set. Anything above it comes to you with a quote first.
Pricing
Rates are reviewed daily against local demand, competing supply and what is happening in the city that week. Match weekends and concerts move prices considerably.
Listing & multi-channel marketing
Airbnb, Booking.com, Vrbo and our own direct-booking site. Copy written for the property rather than pasted from a template.
Monthly reporting
Revenue, costs and your payment, itemised in a monthly statement so you know exactly what you earn.
Why landlords and home owners choose Airbnb
Most of the conversation about short lets is about income. It is not the only difference, and for a lot of owners it is not the main one.
What changes in your favour
- You keep access to your own property. Block dates for family, for works or for your own use
- Eyes on the property. Frequent changeovers and midstay cleans ensures the property is kept in show home condition, and maintenance issues are identified early
- Professionally cleaned and inspected between every stay, with a photo record each time
- Guests are screened, sign an agreement, and leave on the date the booking ends
- No occupation contract, no evictions. Problematic guests can be asked to leave at any time
Asked and answered
Will I lose my reviews if you take over the listing?
No. We manage your existing listing rather than replacing it, so reviews, rating and booking history remain intact. Starting a new listing would reset all three, which is why we do not do it.
What happens to my Superhost status?
Superhost is assessed against the host account, not the property, so it stays with you.
Can the same dates get booked twice on different platforms?
No. We synchronise the calendars, so a booking on any platform blocks those dates everywhere else.
Can I still use the property myself?
Yes. Dates you want to use the property can be reserved and blocked across every channel so no guest can book them. We only ask for reasonable notice so we can manage availability without cancelling on a guest.
What does Airbnb management cost?
Full management is 15% of gross booking revenue, published on our pricing page rather than quoted after a meeting. Furnishing and professional photography are optional extras.
Do you manage properties outside South Wales?
Yes. Full management is available across South Wales and nearby regions including South West England, where a property is within travelling distance of our teams. Co-hosting is available nationwide, with cleaning and maintenance arranged locally by the host.
Find out what your property would earn
Get in touch for a free projection built from local comparables. No obligation, and an honest answer if the numbers do not work.